The Ten Steps of Your Trip with Terra.

What happens between your first contact with us and your arrival on site?

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1

Initial Contact

Once we receive your request, a travel advisor—who will serve as your single point of contact—will reach out to you to discuss it.

4

Confirmation of Receipt of Your Deposit

It may take up to 2 weeks—don't worry!

7

Help with Preparations

To help you plan your trip, we're sending you some tips and practical information.

10

Let us know what you think.

Once you return home, you'll receive our satisfaction survey. Your feedback and comments help guide us.

2

Building Your Program

You’ll work with your advisor—an expert in the field—to develop a plan that’s right for you.

5

Confirmation of Your Hotels

We'll book the hotels you've chosen. If they're fully booked, we'll offer you an alternative in the same category.

8

Sending the Travel Journal

You'll find a day-by-day breakdown of what to expect during your stay.

3

Validation of Your Program

If you're satisfied, we won't make any further changes! All that's left is to pay a 30% deposit to confirm your stay, then send us back a form with your information.

6

Payment of the Balance

Your departure is coming up! Please pay the balance for your trip and remember to pack your bags.

9

Your arrival at the destination.

We'll check in with you as soon as you arrive, and we're available by phone 24/7 throughout your stay.

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